Returns & Refunds

Information about returns, refunds and contacting the VelsWick store.

Last updated

Current ordering status

Orders are not currently open through this website. Selecting a device or sending an enquiry does not place an order.

Return information before ordering

Before online orders are accepted, the applicable return eligibility, request period, return instructions, shipping costs, refund method and timing will be disclosed in the ordering information.

Device and refund enquiries

Contact the store with your device model and a description of your question. If you have a relevant order reference, include it so the enquiry can be connected with the correct record.

Your rights

Nothing on this page limits any right or remedy that applicable law makes non-excludable.

Contact

For questions about returns & refunds, contact VelsWick Tech.

shopify@velswick.com